Home Resources Services Help / FAQ Documents
you are here: HOME Computer Help FAQ


Frequently asked questions (FAQ)

We collected questions (and answers) which CEU students asked. Please check this page from time to time as you may find useful information here. Also, if you want to your question to appear here, please contact us at .


Color printing

To print in color, choose the printer named "Multicolor" among the avaiable printers in the printing window. Then go to any of the color printers, use your ID card, and push the green button. Don't forget to set the "color" the property before printing, otherwise you'll get black and white pages, even if the original contained colors.
Color pages will always come out grayscale on the default "Multigray" printers.

Transparency printing:
You can purchase transparent sheets from the Computer Center. On the printers you can use the "Manual feed" function to print on transparent sheets. Please use only sheets purchased from us. Inappropriate material might be harmful and you'll be charged for the repair cost.

go to top

How to reach my Groupwise account from outside the CEU?

You can reach your GroupWise mailbox by using any web browser, like Firefox or Microsoft's Internet Explorer. This works as any other kind of web based e-mail like Hotmail or Gmail. The CEU webmail requires your GroupWise password for identification.

  • open a web browser
  • enter the following address: http://gw.ceu.hu
  • click on "Select English" or choose any of the available languages
  • enter your Novell login name into the Name field, example: john_smith
  • enter your GroupWise password, see above
  • click on Login

After this process you can use the mailbox as usual. You can create a mail with "Mail", and log out by the "Exit" button. Have fun!

go to top

How to change my password?

You have to maintain at least three passwords during your studies. They identify you and authorize your access to different servises.

Novell network password
is requested when you log into the CEU computer network (either in the computer labs or throught remote access, or use the ftp service to reach your files on your personal drive.
GroupWise password
is the one which is used in the CEU email system. You are prompted for this password when the GroupWise Notification starts when you log in to the machines; when you start the GroupWise application, or when you connect to the GroupWise Web Address http://gw.ceu.hu
UIS password
is used when connecting to the CEU University Information System where you can register for courses, view your grades and other personal information. This password is required when you upload your thesis to the Electronic Theses and Dissertations database.

We strongly recommend that you change your passwords from the default immediately, and keep them confidental. Knowledge (or even guess) of your password allows others to misrepresent you: read, change, steal your personal material, use your quota, or send e-mail in your name.

Security experts advise that all passwords you are using be different. In this case if any of them is compromised (been stolen, guessed, lost) then the others are still secure. This advise is against the convenience of password usage, and makes easier to confuse what password is required. We at the Computer and Statistics Center think that setting all three passwords to the same one is secure enough, and not confused about the passwords is more important than the increased security.

A good password is a mixture of letters and digits only, consisting of at least 5 characters but not more than 10. No password should containt the space character. If you forget your password there is no way to recover it, but see here what can be done.

Changing the password requires different procedure depending on what password you want to change.

Novell network password
  • log in into any of the computers in the CEU
  • push the Ctrl + Alt + Delete keys at the same time on your keyboard
  • from the window choose the "Change password" tab
  • in the the first line write your old password, in the second and third line the new one
  • click the OK button.
GroupWise password
  • start GroupWise either from the icon tray or from the Application Launcher
  • go to the Tools menu in your main GroupWise window
  • choose Options
  • click on Security
  • type your recent GroupWise password and click on OK
  • enter the new password to the "New Password" dialogue box. It can be the same as your network password, but you can choose something totally different.
  • confirm your password by entering it into the Confirm password box
  • click OK.
UIS password

go to top

 

I forgot my password. What can I do?

Passwords are not stored, rather there is an elaborate method to check passwords for validity. If you forget your password, no one can recover it, no one can tell you what it was. The only remedy is that system administrators can change the password to something else.

Novell and GroupWise passwords are managed by the IT Department. If you forget any of these passwords, you should go to the Student Helpdesk at B105, the door next to Computer Lab 2 during office hours (usually between 9 a.m. and 4 p.m.) After identifying yourself, the assistant can set a new password for you. Please note that not every person working there is authorized to set new password.

UIS passwords are handled by the UIS staff. If you need their service, please go to the Student Helpdesk at B105 or send an e-mail to helprequest.

go to top

Remote computer access for CEU students

There are several options to reach the CEU internal network from outside. You can reach certain services directly, other services work in a limited way only.

e-mail:
The GroupWise web client is available through the web address http://gw.ceu.hu.
personal files:
The content of your personal drive P: is available from outside through the File Transfer Protocol (ftp) service. Open your favourite browser, and enter the address ftp://your_login_name@ftp.ceu.hu. You will be prompted for your Novell password, and after successfull authentication you will see the files and folders on your P: drive. With Internet Explorer (or Konqueror if using linux) you can use the drag and drop method to move files between your machine and the remote site.
virtual private network:
or VPN is short, is the most full-fledged way to be part of the internal CEU network. This method requires building a secure tunnel between your machine and CEU, and requires a piece of sofware to be installed. For full information please go to the https://vpn.ceu.hu site. You should identify yourself with your Novell login name and your Novell password.

go to top

 

What are computer viruses & how to avoid them?

A mean enemy of computer users is the computer virus. The name refers to the similarities of its biological name-alike: it is small in size, usually a few hundred bytes only, and spreads fast by attaching to executable applications. They are *NOT* real viruses, and no one can get any disease from an infected computer.

In order to prevent infection, or if it would be too late, to minimize the harm possibly caused by those small unwanted programs, you must know certain facts about these viruses.

As viruses are small programs, they can cause any harm only if they got the possibility to be excecuted. This means that neither text nor data files can get infected, and if you only write and read text files, process data, and never launch new programs, then your machine cannot catch flue.

Unfortunately there are exceptions to the above general rule. When Microsoft decided to include invisible executable program pieces in their DOC document files, they opened wide the door before virus infection. An infected document contains a small and invisible runnable code which becomes active as soon as you load the document into your machine. Since the RTF (Rich Text Format) version does not contain any executable code and preserves all typesetting information, using RTF format you are always on the safe side. Similarly, certain PDF files can also contain harmful executable pieces which are actived as soon as you open the PDF file.

Viruses usually consist of two parts. One part is responsible for the "infection", i.e. to spread the virus as widely and as soon as possible, and the other part is the "funny" side which takes different actions from time to time, as e.g. cleaning up your hard drive, sending messages or messing up the screen. It can throw dirt randomly to your hard disk, changing a bit here and there which you will notice after your hard drive is mixed beyond any hope to repair it. The "Friday 13th" virus does naughty acts only if the date is Friday the 13th.

The real threat from viruses is not that they can (or will) destroy your data, or mess up your computer totally. They open a backdoor to your computer, listen to traffic, analyze the browsing habit of the user, check keyboard hits (the so-called keyboard sniffers) to steal pin codes and passwords. Or simply hide at a hidden corner of the machine waiting for a wakeup message. Machines with such dormant malware are called zombi machines. Zombies are woken up to send hundreds of million spam mails, or to take part in a Denial of Service (DOS) attack where millions of machines request simultaneously the same web page or web service. It is almost impossible to tell whether a pc or laptop is hosting a zombie or not: there are no telltale signs, it is sitting in a far away dusty corner usually under a well chosen disguised name.

Please bear in mind that new viruses born every day, and no antivirus software is able to found all of them. Therefore you also have to follow certain practice to stop acquiring and spreading new viruses.

  • Do not send or receive attachments in document (.DOC) format. Rather insists on receiving them in rich text format (.RTF), and also save and send your documents this way. Rich text format documents cannot be infected.
  • Do not open attachments, documents, programs, even pictures received from unknown or suspicious origin.
  • If a never-seen window pops up requiring your login name and passoword, don't fill it in. If you're not sure, ask the Helpdesk.

With your kind help and support, careful usage of the available resources, we hope to maintain the high quality of security within our University.

go to top

 

How can I create PDF documents?

Before the processing, you might want to create a copy of your word document as a backup. To convert the word document into a PDF you will be using the PDF Xchange software.

  1. Open the completed thesis in MS Word. You should see the PDF Xchange control buttons on the toolbar.

    Fig1

    Figure 1 : Sample Word document. Notice the chapter titles are formatted with a Heading style.

  2. Access the settings for the PDF XChange

    Fig2

    Figure 2 : accessing the settings of PDF Xchange

  3. Make sure that you will embed all the fonts contained in your paper.

    Fig3

    Figure 3 : Making sure that ALL the fonts used in the document will be imbedded in the final PDF

  4. Make sure the security is off for the PDF document.

    Fig4

    Figure 4 : Security for the PDF should be off so that the document can be added to the ETD collection

  5. Check that the bookmarks will be generated in the PDF document, based on Headings.

    Fig5

    Figure 5 : Chapter titles, formatted with Headings (1 through 9) will be transformed into bookmarks in the final PDF version

  6. Convert to PDF.

    Fig6

    Figure 6 : Convert to PDF

  7. Specify the location and the name for your PDF document. Recommended parameters: save it on your P: drive in a lastname_firstname_ ETD format.

    Fig7

    Figure 7 : Processing and saving

  8. The PDF file should automatically open in your default PDF viewer.

    Fig8

    Figure 8 : The PDF is created. Notice the bookmark structure for the chapter titles on the left side, all formatted with a Heading style (here: Heading 1-3).

go to top

 

What is a PDF file?

PDF is an acronym for "Portable Document Format." PDF is a file format created by Adobe that lets you view and print a file exactly as the author designed it, without needing to have the same application or fonts used to create the file. Since its introduction in 1993, PDF has become a de facto Internet standard for electronic distribution that faithfully preserves the look and feel of the original document complete with fonts, colors, images, and layout.

Before the PDF file format existed, people exchanging electronic documents needed to have the same application and fonts used to create the documents to see them exactly the way they were designed. Now, you can create PDF files using a variety of methods. You can then deliver PDF files to your readers, and using the Acrobat Reader recipients can view and print them exactly as you designed them.

Here is an example for a typical use of PDF files:

  • Create a document by any application on a computer (such as Word, or LaTeX, or ...)
  • Convert your document into PDF format
  • Distribute the PDF file: sent it in an e-mail, post it on the web server, write it to a CD, or copy it to a disk or network server.
  • Your reader receives the PDF file as an attachment, downloads it from your Web site, or copies it from a network server.
  • Your reader can view and print the PDF file, which looks and prints exactly as you saw it on your own computer. No additional applications, fonts, or files are needed.

Related links (external):
 Free PDF maker page
 Free FTP client
   
go to top

Valid HTML 4.01!

CEU Computer Center Budapest, H-1051 Nador u. 13
Tel.: 36 1 327 3000/6104, 36 1 235 6104
Fax: 36 1 235 6103. Contact person: Erika Mathe
Copyright 2005 Central European University
CSC homepage