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Frequently asked questions (FAQ)
We collected questions (and answers) which CEU
students asked. Please check this page from time to time as you
may find useful information here. Also, if you want to your question
to appear here, please contact us at .
Color
printing
To print in color, choose the printer named
"Multicolor" among the avaiable printers in the printing window.
Then go to any of the color printers, use your ID card, and push the green
button.
Don't forget to set the "color" the property before printing,
otherwise you'll get black and white pages, even if the original contained
colors.
Color pages will always come out grayscale on the default "Multigray"
printers.
Transparency printing:
You can purchase transparent sheets from the Computer Center. On the
printers you can use the "Manual feed" function to print on
transparent sheets. Please use only sheets purchased from us.
Inappropriate material might be harmful and you'll be charged for the
repair cost.

How to reach my Groupwise
account from outside the CEU?
You can reach your GroupWise mailbox by using any web browser,
like Firefox or Microsoft's Internet Explorer. This
works as any other kind of web based e-mail like Hotmail or Gmail.
The CEU webmail requires your GroupWise
password for identification.
- open a web browser
- enter the following address: http://gw.ceu.hu
- click on "Select English" or choose any of the
available languages
- enter your Novell login name into the Name field, example:
john_smith
- enter your GroupWise password, see above
- click on Login
After this process you can use the mailbox as usual. You can create
a mail with "Mail", and log out by the
"Exit" button. Have fun!

How to change
my password?
You have to maintain at least three passwords during your studies.
They identify you and authorize your access to different servises.
- Novell network password
- is requested when you log into the CEU
computer network (either in the computer labs or throught remote
access, or use the ftp service to reach your files on your personal
drive.
- GroupWise password
- is the one which is used in the CEU email system. You are
prompted for this password when the GroupWise Notification starts when you
log in to the machines; when you start the GroupWise application, or when
you connect to the GroupWise Web Address http://gw.ceu.hu
- UIS password
- is used when connecting to the CEU University Information System where you
can register for courses, view your grades and other personal information.
This password is required when you upload your thesis to the Electronic Theses and Dissertations database.
We strongly recommend that you change your passwords from the
default immediately, and keep them confidental. Knowledge (or even guess)
of your password allows others to misrepresent you: read, change, steal
your personal material, use your quota, or send e-mail in your name.
Security experts advise that all passwords you are using be
different. In this case if any of them is compromised (been stolen, guessed,
lost) then the others are still secure. This advise is against the
convenience of password usage, and makes easier to confuse what password is
required. We at the Computer and Statistics Center think that setting all
three passwords to the same one is secure enough, and not confused about the
passwords is more important than the increased security.
A good password is a mixture of letters and digits only, consisting
of at least 5 characters but not more than 10. No password
should containt the space character. If you forget your
password there is no way to recover it, but see here what can be done.
Changing the password requires different
procedure depending on what password you want to change.
- Novell network password
-
- log in into any of the computers in the CEU
- push the Ctrl + Alt + Delete keys at the same time on your keyboard
- from the window choose the "Change password" tab
- in the the first line write your old password, in the second
and third line the new one
- click the OK button.
- GroupWise password
-
- start GroupWise either from the icon tray or from the
Application Launcher
- go to the Tools menu in your main GroupWise window
- choose Options
- click on Security
- type your recent GroupWise password and click on OK
- enter the new password to the "New Password"
dialogue box. It can be the same as your network password, but
you can choose something totally different.
- confirm your password by entering it into the Confirm password
box
- click OK.
- UIS password
-

I forgot my password. What can I do?
Passwords are not stored, rather there is an elaborate method to check passwords for
validity. If you forget your password, no one can recover it, no one can tell you what it was.
The only remedy is that system administrators can change the password to something else.
Novell and GroupWise passwords are managed by the IT Department. If you forget
any of these passwords, you should go to the Student Helpdesk at B105, the door next to Computer
Lab 2 during office hours (usually between 9 a.m. and 4 p.m.) After identifying yourself, the
assistant can set a new password for you. Please note that not every person working there is
authorized to set new password.
UIS passwords are handled by the UIS staff. If you need their service, please
go to the Student Helpdesk at B105 or send an e-mail to
.

Remote computer access for CEU students
There are several options to reach the CEU internal network from outside.
You can reach certain services directly, other services work in a limited way only.
- e-mail:
- The GroupWise web client is available through the web address
http://gw.ceu.hu.
- personal files:
- The content of your personal drive P: is available from outside through
the File Transfer Protocol (ftp) service. Open your favourite browser, and
enter the address ftp://your_login_name@ftp.ceu.hu.
You will be prompted for your Novell password, and after successfull authentication
you will see the files and folders on your P: drive. With Internet Explorer (or
Konqueror if using linux) you can use the drag and drop method to move
files between your machine and the remote site.
- virtual private network:
- or VPN is short, is the most full-fledged way to be part of the
internal CEU network. This method requires building a secure tunnel
between your machine and CEU, and requires a piece of sofware to
be installed. For full information please go to the
https://vpn.ceu.hu site. You should
identify yourself with your Novell login name and your Novell password.

What are computer
viruses & how to avoid them?
A mean enemy of computer users is the computer virus. The
name refers to the similarities of its biological name-alike: it
is small in size, usually a few hundred bytes only, and spreads
fast by attaching to executable applications. They are *NOT*
real viruses, and no one can get any disease from an infected computer.
In order to prevent infection, or if it would be too late, to minimize
the harm possibly caused by those small unwanted programs, you must
know certain facts about these viruses.
As viruses are small programs, they can cause any harm only
if they got the possibility to be excecuted. This means that neither text nor
data files can get infected, and if you only write and read text files,
process data, and never launch new programs, then your machine cannot
catch flue.
Unfortunately there are exceptions to the above general rule.
When Microsoft decided to include invisible
executable program pieces in their DOC document files, they opened
wide the door before virus infection. An infected document contains
a small and invisible runnable code which becomes active as soon
as you load the document into your machine. Since the RTF (Rich
Text Format) version does not contain any executable code and preserves
all typesetting information, using RTF format you are always on
the safe side. Similarly, certain PDF files can also contain harmful
executable pieces which are actived as soon as you open the PDF file.
Viruses usually consist of two parts. One part is responsible
for the "infection", i.e. to spread the virus as widely
and as soon as possible, and the other part is the "funny"
side which takes different actions from time to time, as e.g. cleaning
up your hard drive, sending messages or messing up the screen. It
can throw dirt randomly to your hard disk, changing a bit here and
there which you will notice after your hard drive is mixed beyond
any hope to repair it. The "Friday 13th" virus does naughty
acts only if the date is Friday the 13th.
The real threat from viruses is not that they can (or will) destroy
your data, or mess up your computer totally. They open a backdoor to
your computer, listen to traffic, analyze the browsing habit of the
user, check keyboard hits (the so-called keyboard sniffers) to steal
pin codes and passwords. Or simply hide at a hidden corner of the
machine waiting for a wakeup message. Machines with such dormant malware
are called zombi machines. Zombies are woken up to send hundreds of
million spam mails, or to take part in a Denial of Service (DOS) attack
where millions of machines request simultaneously the same web page or
web service. It is almost impossible to tell whether a pc or laptop is
hosting a zombie or not: there are no telltale signs, it is sitting
in a far away dusty corner usually under a well chosen disguised name.
Please bear in mind that new viruses
born every day, and no antivirus software is able to found all of
them. Therefore you also have to follow certain practice to stop
acquiring and spreading new viruses.
- Do not send or receive attachments in document (.DOC) format.
Rather insists on receiving them in rich text format (.RTF),
and also save and send your documents this way. Rich text format
documents cannot be infected.
- Do not open attachments, documents, programs, even pictures received
from unknown or suspicious origin.
- If a never-seen window pops up requiring your login name and passoword,
don't fill it in. If you're not sure, ask the Helpdesk.
With your kind help and support, careful usage of the available
resources, we hope to maintain the high quality of security within
our University.

How can I create PDF documents?
Before the processing, you might want to create a copy of your word document as a backup. To convert the word document into a PDF you will be using the PDF Xchange software.
Open the completed thesis in MS Word. You should see the PDF Xchange control buttons on the toolbar.

Figure 1 : Sample Word document. Notice the chapter titles are formatted with a Heading style.
Access the settings for the PDF XChange

Figure 2 : accessing the settings of PDF Xchange
Make sure that you will embed all the fonts contained in your paper.

Figure 3 : Making sure that ALL the fonts used in the document will be imbedded in the final PDF
Make sure the security is off for the PDF document.

Figure 4 : Security for the PDF should be off so that the document can be added to the ETD collection
Check that the bookmarks will be generated in the PDF document, based on Headings.

Figure 5 : Chapter titles, formatted with Headings (1 through 9) will be transformed into bookmarks in the final PDF version
Convert to PDF.

Figure 6 : Convert to PDF
Specify the location and the name for your PDF document. Recommended parameters: save it on your P: drive in a lastname_firstname_ ETD format.

Figure 7 : Processing and saving
The PDF file should automatically open in your default PDF viewer.

Figure 8 : The PDF is created. Notice the bookmark structure for the chapter titles on the left side, all formatted with a Heading style (here: Heading 1-3).

What is a PDF file?
PDF is an acronym for "Portable Document
Format." PDF is a file format created by Adobe
that lets you
view and print a file exactly as the author designed it, without
needing to have the same application or fonts used to create the
file. Since its introduction in 1993, PDF has become a de facto Internet
standard for electronic distribution that faithfully preserves the
look and feel of the original document complete with fonts, colors,
images, and layout.
Before the PDF file format existed, people exchanging
electronic documents needed to have the same application and fonts
used to create the documents to see them exactly the way they were
designed. Now, you can create PDF files using a variety of methods.
You
can then deliver PDF files to your readers, and using the Acrobat Reader
recipients can view and print them exactly as you designed them.
Here is an example for a typical use
of PDF files:
- Create a document by any application
on a computer (such as Word, or LaTeX, or ...)
- Convert your document into PDF format
- Distribute the PDF file:
sent it in an e-mail, post it on the web server, write it to a CD,
or copy it to a disk or network server.
- Your reader receives the PDF file
as an attachment, downloads it from your Web site,
or copies it from a network server.
- Your
reader can view and print the PDF file, which looks and prints
exactly as you saw it on your own computer. No additional applications,
fonts, or files are needed.
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